Returns & Exchanges

At SINGER, we are committed to your satisfaction and offer a 30-day return window for all home appliances and accessories to ensure your household runs smoothly. If your purchase does not meet your expectations, we provide a streamlined process for returns and replacements.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the product in its original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5 to 7 business days to your original payment method.